The Unique Touch Salon
Punctuality
Punctuality
To ensure that you have an efficient and wonderful experience at The Unique Touch, please arrive 10 minutes prior to your schedule appointment. Arriving 15 minutes late after your scheduled appointment will result in appointment cancellation and/or a rescheduled appointment.
Consultations
Consultations
All permanent color and extension services require a consultation prior to scheduling an appointment. After a consultations, a 50% deposit of permanent color or extension service is required when booking.
No Show/Late Cancellation
No Show/Late Cancellation
Twenty-four-hour notification to cancel and appointment is required via salon phone call and/or voicemail. No shows, late arrivals(after the grace period of 15 minutes) and late cancellations(less than 24- hour notice) will result in an automatic charge to the card on fill for 100% of the services booked.
Waiting Area
Waiting Area
Our reception area is for clients who are being serviced only. There are no guests or children under 13 allowed to wait in the the salon unless they are being serviced.
Payments
Payments
Cash and all major credit cards are accepted for services and products. Gratuities are also welcomed in cash. Checks are not accepted as a form of payment.
Refunds
Refunds
If for any reason there was an error or mistake with a cut or color services Only, we will gladly adjust the cut or color within five(5) days of the orginal appointment at no additional charge, with the original stylist. If you would like to see a different stylist. If you would like to see a different stylist. If you would like to see a different stylist to adjust the cut or color, it will be considered a new, fee-for-service appointment.
Each stylist is professionally licensed and insured, and individually responsible for any hair damage due to chemical and/or color procedures. Please consult with your stylist prior to receiving services.
*We reserve the right to refuse service to anyone at any time.